Predictable monthly support
Build recurring support around intake, administration, drafting coordination, or case operations.
Pricing & Engagement Models
Flexible Legal Support Pricing for Growing New York Law Firms
From intake coverage to dedicated paralegal support, build a support model around your firm's caseload, client volume, and operational needs.
Pricing is structured around support level, workflow complexity, call volume, drafting needs, and attorney-directed supervision.
Firm Flow HQ is not a law firm and does not provide legal advice. Administrative, paralegal, and legal support services are performed under attorney direction where applicable.
Pricing Philosophy
Support designed around your firm's workflow, not a one-size-fits-all plan.
Some firms need call answering and intake support. Some need a dedicated legal assistant. Others need paralegal drafting and case workflow support, or a blended model across intake, admin, and document work.
Scalable service levels
Start with focused support and expand as call volume, caseloads, or document needs increase.
Attorney-directed legal workflows
Legal support is scoped around attorney review, supervision where applicable, and clear escalation rules.
Packages
Compare legal support packages
Pricing is a starting point for planning. Final scope depends on workflow complexity, support volume, urgency, and attorney-review requirements.
Starter Intake Support
Starting at $799/mo
Solo attorneys and small firms that need consistent intake and administrative coverage.
Included
- Up to 25 live answered calls
- Consultation scheduling
- Basic client intake forms
- Voicemail monitoring
- Appointment reminders
- Basic administrative support
- Email and calendar coordination
- Intake handoff summary
Ideal for
Solo attorneys, New firms, Firms missing calls, Firms needing basic operational support
Growth Legal Support
Starting at $1,999/mo
Growing law firms that need ongoing intake, client follow-up, case updates, and administrative workflow support.
Included
- Intake coordination
- Client follow-up
- CRM or case management updates
- Document organization
- Scheduling and calendar management
- Email follow-up workflows, if enabled
- Appointment reminders
- Basic drafting coordination
- Law firm workflow support
- Certified bilingual specialist, if available and verified
Ideal for
Plaintiff personal injury firms, Immigration firms, Family law firms, Employment litigation firms, Growing multi-attorney practices
Premium Legal Operations Support
Starting at $4,000+/mo
Firms that need dedicated support across intake, paralegal work, legal writing, discovery organization, and case operations.
Included
- Dedicated legal support assistant
- Paralegal support
- Legal writing and document drafting support
- Demand letter support
- Discovery preparation support
- Deposition summary support
- Case file organization
- Trial preparation support
- After-hours service add-on eligibility
- Workflow documentation
- Legal software support
- Priority support model
Ideal for
Scaling firms, High-volume intake practices, Litigation firms, Firms with overloaded staff, Firms needing fractional legal operations support
Build Your Model
Build the right mix of legal support.
Most firms do not need a generic assistant. They need the right combination of intake, admin, drafting, and case workflow support.
Reception & Intake Support
Available monthly or by call volume- Live call answering
- Lead qualification
- Consultation scheduling
- Missed-call follow-up
- Website email intake
- CRM intake entry
- Conflict check coordination
- Appointment reminders
- After-hours service option
Virtual Legal Assistant Support
Hourly or monthly retainer options- Calendar management
- Email management
- Client communication
- Scheduling
- Invoice follow-up
- Document organization
- E-filing coordination
- Legal software management
- Intake coordination
Paralegal Support
Project-based, hourly, or retainer-based- Pleadings support
- Motions support
- Discovery preparation
- Trial preparation
- Deposition summaries
- Demand letters
- Medical record summaries
- Subpoena preparation
- Contract drafting support
- Legal research support, where appropriate
Legal Writing & Document Drafting
Scoped by document type and complexity- Demand package support
- Draft correspondence
- Motion outlines
- Discovery summaries
- Client statement organization
- Case chronology preparation
- Document formatting
- Attorney review workflow support
Case Management & Legal Software Support
Setup plus ongoing support- Clio support
- MyCase support
- Filevine support
- Lawmatics support
- PracticePanther support
- Smokeball support
- Matter updates
- Workflow cleanup
- Intake pipeline organization
- Task list management
Software names indicate familiarity and workflow support areas, not official partnerships unless verified.
Add-Ons
Common add-ons for busy law firms.
Add-ons help firms handle specific workflow pressure without changing the entire support model.
After-Hours Service
Capture urgent leads, service requests, and consultation needs outside normal business hours.
Best fit
Personal injury, Criminal defense, Immigration, High-volume consumer practices
Ask about this add-onCertified Bilingual Specialist
Support qualified bilingual communication workflows when certified coverage is available.
Best fit
Availability should be confirmed during consultation.
Ask about this add-onWebsite Email Intake
Convert website inquiries into organized consultation requests with structured email intake workflows.
Best fit
High-volume intake, Consumer-facing firms, Consultation-driven practices
Ask about this add-onDocument Revision & File Organization
Revise documents, clean up disorganized matter files, organize folders, and prepare files for attorney review.
Best fit
Backlog cleanup, Litigation support, Matter organization
Ask about this add-onDemand Package Support
Support preparation of demand package materials, medical record summaries, timelines, and document organization.
Best fit
Personal injury, Litigation, Document-heavy matters
Ask about this add-onDiscovery Support
Assist with discovery organization, response preparation support, document indexing, and production tracking.
Best fit
Litigation firms, Employment litigation, Document-heavy cases
Ask about this add-onOverflow Support
Temporary support for high-volume periods, staff absences, backlog cleanup, or new case surges.
Best fit
Staff absences, Seasonal surges, New case volume
Ask about this add-onA La Carte
A la carte support when you need targeted help.
Some firms need help with a defined task, backlog, or document workflow before moving into a monthly package.
Virtual Legal Assistant Support
Contact UsCommon work
- Scheduling
- Inbox support
- Client follow-up
- Calendar management
- File organization
- Case management updates
Paralegal Support
Contact UsCommon work
- Discovery support
- Drafting support
- Trial prep
- Demand letters
- Deposition summaries
- Legal research coordination
- Pleadings and motion support
Project-Based Support
Contact UsCommon work
- Demand package support
- Discovery packet support
- Immigration packet preparation support
- Contract review support
- Matter file cleanup
- Legal software setup
Final pricing depends on scope, volume, urgency, practice area, workflow complexity, and attorney review requirements.
Comparison
Compare support levels at a glance
Use this as a planning tool. The right plan should be based on workflows, client volume, document needs, and attorney supervision requirements.
| Feature | Starter Intake Support | Growth Legal Support | Premium Legal Operations Support | Custom Plan |
|---|---|---|---|---|
| Best for | Solo attorneys and new firms | Growing firms with recurring support needs | High-volume firms needing dedicated operations help | Firms with mixed or specialized workflows |
| Monthly support level | Entry-level intake coverage | Ongoing legal assistant support | Dedicated multi-workflow support | Built around scope |
| Intake support | Included | Included | Included | Optional |
| Scheduling | Included | Included | Included | Optional |
| Client follow-up | Basic | Ongoing | Priority workflow | As scoped |
| Legal assistant support | Basic admin | Included | Dedicated support | Optional |
| Paralegal support | Not included | Limited coordination | Included | Optional |
| Legal writing support | Not included | Basic coordination | Included | Optional |
| Case management updates | Basic handoff | Included | Included | Optional |
| Legal software support | Basic intake entry | Workflow updates | Advanced cleanup and support | As scoped |
| After-hours service | Add-on | Add-on | Eligible add-on | Optional |
| Certified bilingual specialist | If available | If available | If available | If available |
| Dedicated assistant | No | Optional | Yes | Optional |
| Best-fit firm type | Solo or early-stage firm | Growing small firm | Scaling or litigation-heavy firm | Specialized practice or mixed team |
Best for
- Starter
- Solo attorneys and new firms
- Growth
- Growing firms with recurring support needs
- Premium
- High-volume firms needing dedicated operations help
- Custom
- Firms with mixed or specialized workflows
Monthly support level
- Starter
- Entry-level intake coverage
- Growth
- Ongoing legal assistant support
- Premium
- Dedicated multi-workflow support
- Custom
- Built around scope
Intake support
- Starter
- Included
- Growth
- Included
- Premium
- Included
- Custom
- Optional
Scheduling
- Starter
- Included
- Growth
- Included
- Premium
- Included
- Custom
- Optional
Client follow-up
- Starter
- Basic
- Growth
- Ongoing
- Premium
- Priority workflow
- Custom
- As scoped
Legal assistant support
- Starter
- Basic admin
- Growth
- Included
- Premium
- Dedicated support
- Custom
- Optional
Paralegal support
- Starter
- Not included
- Growth
- Limited coordination
- Premium
- Included
- Custom
- Optional
Legal writing support
- Starter
- Not included
- Growth
- Basic coordination
- Premium
- Included
- Custom
- Optional
Case management updates
- Starter
- Basic handoff
- Growth
- Included
- Premium
- Included
- Custom
- Optional
Legal software support
- Starter
- Basic intake entry
- Growth
- Workflow updates
- Premium
- Advanced cleanup and support
- Custom
- As scoped
After-hours service
- Starter
- Add-on
- Growth
- Add-on
- Premium
- Eligible add-on
- Custom
- Optional
Certified bilingual specialist
- Starter
- If available
- Growth
- If available
- Premium
- If available
- Custom
- If available
Dedicated assistant
- Starter
- No
- Growth
- Optional
- Premium
- Yes
- Custom
- Optional
Best-fit firm type
- Starter
- Solo or early-stage firm
- Growth
- Growing small firm
- Premium
- Scaling or litigation-heavy firm
- Custom
- Specialized practice or mixed team
Practice Area Fit
Built for the workflows New York law firms handle every day.
Examples are operational support categories and should be tailored during consultation.
Personal Injury
- Intake qualification
- Medical record organization
- Demand package support
- Follow-up workflows
- Case status updates
Immigration
- Intake coordination
- Packet preparation support
- Document checklist follow-up
- Appointment scheduling
- Client communication
Family Law
- Scheduling
- Document organization
- Drafting support
- Client follow-up
- Court deadline coordination
Criminal Defense
- After-hours service
- Consultation scheduling
- Case file organization
- Client communication
- Deadline tracking
Real Estate Law
- Transaction coordination
- Closing checklist support
- Document routing
- Client updates
- Calendar support
Employment Litigation
- Discovery coordination
- Document indexing
- Drafting support
- Deadline tracking
- Client communication
Estate Planning
- Estate plan prep assistance
- Document management
- Client follow-up
- Appointment coordination
- File organization
Corporate / Business Law
- Matter administration
- Contract workflow support
- CRM updates
- Reporting
- Document formatting
FAQ
Pricing Questions from Law Firms
Firm Flow HQ is not a law firm. Services do not constitute legal advice, legal representation, or attorney-client legal services. Attorney supervision may be required for legal support work.
Not sure which plan fits your firm?
Schedule a consultation and we will help map your intake, administrative, paralegal, and legal writing needs into a clear support model.
Consultation
Request a pricing conversation
Share the support model you are considering and we will help map intake, administrative, paralegal, legal writing, and case-management needs.
Please do not submit confidential case details through this form. We will contact you to discuss the appropriate secure communication process.
Firm Flow HQ provides legal administrative and paralegal support services. We do not provide legal advice or legal representation unless services are performed by a licensed attorney. Contact form submission does not create an attorney/law firm provider relationship.